User-friendly, cost-effective and audience appropriate products and services.
Primary Research
People’s experiences and expectations are ever evolving. Which is where S4DDS comes in, designing innovative methods to meet customers where they are through primary research including multimodal cognitive methods, surveys, focus groups and cognitive interviews (online, phone, in-person) in English and Spanish.
Technology Research
The way people consume and interact is perpetually in flux. S4DDS strives to anticipate these changes and allow you to evolve your channels with user acceptance testing, feasibility testing, usability and validation studies.
Strategy
Sometimes you just need research advice. S4DDS gives you an holistic approach, so your organization can get the best competitive advantage.
Support
When you need support collecting, analyzing, and/or processing data, S4DDS is the place to go to for user-friendly support.
Secondary Research
Sometimes the research you need to understand your customer already exists, which is when S4DDS provides you information on best practices, trends, population, market and/or background research so you can feel confident to make good decisions.
Evaluation
We also provide evaluation support through needs assessments, program and systems evaluations and staff trainings.